Welcome to our car rental service! Please carefully review the following terms and conditions that govern your use of our services.
1. Rental Agreement: a. Rental Period: The rental period begins and ends as specified in the booking confirmation. b. Driver Requirements: Renters must meet our specified age and driver’s license requirements. c. Vehicle Usage: The vehicle shall only be used for legal purposes and in accordance with applicable laws and regulations. d. Prohibited Uses: Renters are prohibited from using the vehicle for any unlawful purposes, including but not limited to driving under the influence of alcohol or drugs.
2. Reservations and Bookings: a. Confirmation: All reservations are subject to availability and confirmation by us. b. Cancellation: Renters can cancel bookings according to our cancellation policy (see section 4).
3. Rental Policies: a. Insurance: All rentals include basic insurance coverage. Additional coverage options are available at an extra cost. b. Fuel: The vehicle will be provided with a full tank of fuel and must be returned with the same level. c. Condition of Vehicle: Renters must return the vehicle in the same condition as received, subject to normal wear and tear. d. Maintenance and Repairs: We cover the cost of regular maintenance. Renters are responsible for any damage requiring repairs due to negligence or misuse.
4. Cancellation and Refund Policy: a. Cancellation by Renter: Cancellations made within [X] hours/days of the reservation start time may be subject to a cancellation fee. b. Cancellation by Us: We reserve the right to cancel reservations due to unforeseen circumstances. In such cases, a full refund will be issued.
5. Payment and Charges: a. Rental Charges: The rental charges will be calculated based on the agreed rental period and any additional services opted for. b. Security Deposit: A security deposit will be required at the time of vehicle pickup. The deposit will be refunded upon return of the vehicle in acceptable condition. c. Additional Charges: Additional charges may apply for exceeding the mileage limit, late returns, or other violations of the rental agreement.
6. Customer Responsibilities: a. Compliance: Renters must comply with all terms and conditions of the rental agreement and local traffic laws. b. Care of Vehicle: Renters are responsible for the care and safekeeping of the vehicle during the rental period. c. Reporting: Any accidents, breakdowns, or damage must be reported to us immediately.
7. Dispute Resolution: a. Resolution Process: Any disputes arising from this agreement will be resolved through negotiation and mediation.
8. Governing Law: a. Jurisdiction: This agreement shall be governed by and construed in accordance with the laws.
By proceeding with a reservation, you agree to abide by these terms and conditions. Please contact us if you have any questions or need further clarification. Safe travels!